Privacy Policy

Welcome to Crackjeeneet. We’re glad you want to use the leading streaming service for IIT JEE and NEET. We value the privacy of all of our users and we know you care about your privacy, so we created this Privacy Policy.

It explains the information we collect from users and how and when we disclose or use it. By accessing or using this website, you are consenting to collection and use of your information as outlined in this Privacy Policy. When you use this website, you also agree to our Terms of Service.

This Privacy Policy applies to your use of www.crackjeeneet.in or third-party sites that link to own website.

About Us
In this Privacy Policy, references to “we” or “us” are to Crackjeeneet, a company incorporated in Betiahata, Gorakhpur.

What information we collect

2.1. Registering with Crackjeeneet.
When you register on the CrackjeeneetWebsite, we and third parties working with us will collect the following information:

• Name, Father’s Name, Email Id, Mobile Number, Date of Birth, Address, Class Studying, profile photo.
• Other personal data if you choose to register for a account via third party sites including Facebook and Google, and have provided your personal information on those platforms
• Data provided by you at enrolment in Courses.
• Your fee details and payment history.
• Information provided by you when you correspond with us (including via surveys).
• If payment is made by means of a card that you do not personally own, the permission of the card owner must always be obtained to make payments using the card. In using the system you confirm that you have such permission.

2.2. Accessing the Website
When you access the Website we may use cookies to track, collect, and aggregate information about your use of the Website, including pages you have visited, the specific URLs that brought you to our Website, and links embedded on our Website that you have accessed. This information may include IP addresses, and any information collected by cookies. This may also include information such as the time and length of visits to certain pages on our website and page interaction information.

How we use your information
3.1. In providing our online services and products to you, we and third parties we work with will collect, store, and use your personal information for the following purposes:
3.2. to manage your Learner account;
3.3. to provide technical support to you;
3.4. to send notifications and updates about Courses you are enrolled on your mail/mobile number;
3.5. to contact you in order to invite you to share your opinions of and experiences with us, and to to publish customer reviews and ratings of our Courses on our Website or on other media channels;
3.6. for marketing purposes, where you provide us with your consent to receive marketing communications, which may include email and/or telephone communications with information, news, and offers of Courses on our Website and third party offers;
3.7. We use cookies to collect information relating to your use of the Website to enable, maintain and improve the functioning of our Website and the quality of our products and services.

Whom we may share your information with

4.1. For the above purposes, we may share your information with our service providers who provide services such as website/software hosting, data analysis, payment processing, order fulfillment and other services.

4.2. our payment services providers such as Razorpay, Paytm;

4.3 We may share your personal information with our bankers for clearing necessary fees payments. This information shall be strictly up to the legal permissible limit and not exceeding.

4.4. customer relationship management service providers (which allows us, for example, to send personalised email communications to you);

4.5. Any entity to which we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms and other legal requirements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Storage and Security of Information

5.1. All information is stored on our secure servers. When you register, we will share a password which enables you to access the Online Courses and Content. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.

5.2. In circumstances where your personal information is collected, we use reasonable procedural and digital security measures that are designed to help protect against loss, unauthorized access, disclosure, alteration or destruction of information and data, such as password protection and secure socket layer. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe the security of your account has been compromised, please immediately notify us in accordance with the “Contact Us” section below.

5.3. Crackjeeneet shall not be liable for any failure by the Student or third party making payment of Fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the Course of the Online Payment Process.

Your Rights
6.1. If you have any privacy-related questions or unresolved problems, you may contact us using the information provided below.

Children

We take seriously our legal obligation to protect the privacy of children. Accordingly, we do not knowingly collect or maintain personal information from persons under 13 years of age, and no part of the Website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access the Website at any time or in any manner. We will take appropriate steps to delete any personal information of persons less than 13 years of age.

Cookies

The Website uses cookies. Cookies are small files stored on your computer’s hard drive which are used to collect your personal information. You may choose to refuse cookies but, if you do so, some of the functionality of the Website may no longer be available to you.

Refund&Cancellation Policy

Crackjeeneet do our best to accommodate students’ needs and provide assistance, but students are expected to be sufficiently motivated and committed to the program in which they have enrolled. If a student is dissatisfied, he/she is expected to raise his/her concerns immediately and give us the opportunity to resolve them.
Kindly be informed that, we have a “NO-REFUND” policy. Fees are NON-Refundable once Paid.

Contact details

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me.
Crackjeeneet
Behind Hanuman Mandir,MunshiPremchand Road,Betiahata,Gorakhpur,UP-273001
E-mail: crackjeeneet100@gmail.com
Call Us: +91 9142751106 | +91 9153201149

Updating this Privacy Policy

We reserve the right to change or modify our Privacy Policy from time to time by posting a revised Privacy Policy on our site. The “last updated” legend at the top of this page indicates when this Policy was last revised. As an ongoing user of our service, you will be subject to the terms of the then-current Privacy Policy. We ask that you refer to the Privacy Policy on a continuing basis so that you understand our current privacy practices.By submitting a payment through online-payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our website.

This page was last updated on 10 January 2023.